Collection Assistant

Note for Current UM Employees

Current employees must apply internally via connectU > connectu.olemiss.edu

Definition of Class

This position provides technical guidance to assigned personnel. The incumbent in this job class performs complex clerical duties in the Office of the Bursar involved in keeping student accounts updated on the computer; arranging and monitoring payment plans; and monitoring collection agency accounts. The incumbent in this position reports to a Senior Collection Assistant in the Bursar’s Office.

Examples of Work Performed

• Performs complex clerical duties in the Office of the Bursar involved in keeping student accounts updated on the computer and processing all types of deferments and cancellations.
• Monitors accounts to identify past-due accounts.
• Provides student loan verification to various agencies for mortgage applications and consolidations.
• Maintains interface with students on loan balances, payoffs, and exit interviews.
• Distributes checks as assigned.
• Resolves problems and answers questions pertaining to student accounts; composes and generates correspondence explaining charges, accruals, adjustments, and account balances; arranges and monitors payment plans; and prepares General Ledger entries.
• Performs similar or related duties as assigned or required.

Essential Functions

These essential functions include, but are not limited to, the following. Additional essential functions may be identified and included by the hiring department.

1. Performs complex clerical duties involved in keeping student accounts updated.
2. Monitors accounts to determine past-due accounts.
3. Arranges and monitors payment plans.

Minimum Education/Experience

Education:
Graduation from a standard four-year high school or equivalent (GED).

 

AND

 

Experience:
Two (2) years of experience related to the above described duties.

 

This position will require a financial (credit) report. Selected candidates should have a low credit debt. Background checks are completed post offer of employment. University employees moving into a new position that requires a financial (credit) report must complete a new background check.

 

Interview Requirements:

Any candidate who is called for an interview must notify the Department of Equal Opportunity/Regulatory Compliance in writing of any reasonable accommodation needed prior to the date of the interview.

Salary/Wage Information

To learn more about our pay structure and view our salary ranges, click here to visit the Compensation page of our Human Resources website. This link is provided for general pay information. Hourly rate or salary may vary depending on qualifications, experience, and departmental budget. Note: Unclassified positions (faculty, executives, researchers and coaches) do not have established salary ranges.

EEO Statement

The University of Mississippi provides equal opportunity in any employment practice, education program, or education activity to all qualified persons. The University complies with all applicable laws regarding equal opportunity and affirmative action and does not unlawfully discriminate against any employee or applicant for employment based upon race, color, gender, sex, pregnancy, sexual orientation, gender identity or expression, religion, citizenship, national origin, age, disability, veteran status, or genetic information.

Background Check Statement

The University of Mississippi is committed to providing a safe campus community. UM conducts background investigations for applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial (credit) report or driving history check.