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Human Resources Assistant II (Benefits)


University, MS, US, 38677

Department:  Human Resources (10000901)
Employee Designation:  Regular Full-time (Benefits Eligible)
Definition of Class

This position performs and coordinates various activities and functions in support of institution-wide human resources administration. Work requires an advanced level of technical knowledge and skills for applying personnel policies and procedures within an assigned specialty area. The incumbent processes personnel forms; verifies/validates/approves personnel transactions; maintains records of personnel and benefits information for University employees; resolves conflicts with personnel transaction processing; administers complex personnel rules and procedures; and provides technical guidance to assigned personnel. Work is performed under limited supervision. 

Examples of Work Performed

Our Vision:  We positively contribute to the well-being and success of others.


We are looking for a representative to utilize exceptional customer service skills, time management skills, and attention to details to carry out the following types of duties.


  • Navigates through a myriad of emails using stellar organizational skills.
  • Uses strong written and verbal communication skills to respond to email correspondence and telephone calls regarding Benefits and Human Resources policies and procedures.
  • Communicates with prospective, current and retired employees regarding benefits programs and retirement plans.
  • Coordinates activities associated with the proper processing of employee insurance benefits for enrollment and changes, and retirement participation. Maintains employee benefit records.
  • Efficiently and correctly processes paperwork and provides consult to employees takingleave of absence; tracks leave usage, and determines FMLA eligibility.
  • Processes requests and answers questions for faculty/staff tuition waivers.
  • Assists employees and departments with the coordination of workers’ compensation claims, processes injury report forms and maintains database.
  • Represents the Department of Human Resources at events such as open enrollment, benefit fair, and worksite wellness events.
  • Delivers benefit information presentations at new employee orientations.
  • Performs similar or related duties as assigned or required.


This position reports to the Assistant Director of Benefits.

Essential Functions

These essential functions include, but are not limited to, the following. Additional essential functions may be identified and included by the hiring department.

  1. Performs and coordinates various advanced level functions associated with the operation of the University’s Human Resources Department.
  2. Provides technical support and trains assigned employees.
  3. Administers and explains complex human resources policies and procedures.
  4. Resolves problems related to employment data, employee benefits, or payroll processing.
Minimum Education/Experience


High School Diploma or equivalent (GED).




Two (2) years of experience related to the above described duties.

Salary/Wage Information
To learn more about our pay structure and view our salary ranges, click here to visit the Compensation page of our Human Resources website. This link is provided for general pay information. Hourly rate or salary may vary depending on qualifications, experience, and departmental budget. Note: Unclassified positions (faculty, executives, researchers and coaches) do not have established salary ranges.
EEO Statement

The University of Mississippi provides equal opportunity in any employment practice, education program, or education activity to all qualified persons. The University complies with all applicable laws regarding equal opportunity and affirmative action and does not unlawfully discriminate against any employee or applicant for employment based upon race, color, gender, sex, pregnancy, sexual orientation, gender identity or expression, religion, citizenship, national origin, age, disability, veteran status, or genetic information.

Background Check Statement

The University of Mississippi is committed to providing a safe campus community. UM conducts background investigations for applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial (credit) report or driving history check.

Nearest Major Market: Oxford Mississippi