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Manager of IT Services - Student Housing


University, MS, US, 38677

Department:  Student Housing (10001023)
Employee Designation:  Regular Full-time (Benefits Eligible)

Note for Current UM Employees

Current employees must apply internally via connectU >

Definition of Class

This position leads and manages the information technology area and infrastructure of the Department of Student Housing. The incumbent provides leadership and direction to departmental staff for information technology system; manages system analyses, programming, implementation and maintenance of client/server systems in Student Housing; and develops departmental policies and procedures for the use of information technology.

Examples of Work Performed

  • Provides leadership and technical direction to departmental staff to ensure system performance and operation objectives are achieved.  
  • Maintains technology system equipment, hardware and software systems and performs system upgrades. (i.e., building controls, display boards, servers, access controls, cameras).
  • Identifies and develops strategic goals and objectives for area.
  • Develops policies and procedures for area and department.
  • Leads, develops, and trains a team in managing departmental technologies. Delegates tasks as needed.
  • Determines technology security needs and collaborates with the University Information Technology department regarding user privileges. Collaborates broadly across department.
  • Manages hardware and software contracts and implementation.
  • Develops technical specifications for vendor bids and assists in new construction specifications for departmental technology.
  • Manage large applications such as StarRez that services large student, campus populations.
  • Evaluates, selects, and recommends computer hardware and software.
  • Manages active directory authentication and management.  
  • Delivers rapid technology solutions. Performs user need and system analyses.
  • Performs maintenance and equipment repair and network support.
  • Evaluates hardware and software to determine efficiency and compatibility with existing systems.
  • Stays abreast of new technology advances, products, and services.
  • Establishes and monitors departmental backup and recovery procedures.
  • Serves as liaison with department of Information Technology and assists with network support.
  • Runs queries and manages the SQL database.
  • Leads budget planning for area.
  • Performs similar or related duties as assigned or required.

Essential Functions

These essential functions include, but are not limited to, the following. Additional essential functions may be identified and included by the hiring department.

  1. Manages the information technology infrastructure for Student Housing.
  2. Provides leadership and technical direction to departmental staff.
  3. Develops policies and procedures for departmental technology use.
  4. Provides input for departmental budget development.  
  5. Manages data integration with external services.

Minimum Education/Experience

Bachelor’s Degree from an accredited four-year college or university.



Three (3) years of experience related to the above described duties.


Substitution Statement:

Related experience may be substituted for education, on a basis set forth and approved by the Department of Human Resources.

Salary/Wage Information

To learn more about our pay structure and view our salary ranges, click here to visit the Compensation page of our Human Resources website. This link is provided for general pay information. Hourly rate or salary may vary depending on qualifications, experience, and departmental budget. Note: Unclassified positions (faculty, executives, researchers and coaches) do not have established salary ranges.

EEO Statement

The University of Mississippi provides equal opportunity in any employment practice, education program, or education activity to all qualified persons. The University complies with all applicable laws regarding equal opportunity and affirmative action and does not unlawfully discriminate against any employee or applicant for employment based upon race, color, gender, sex, pregnancy, sexual orientation, gender identity or expression, religion, citizenship, national origin, age, disability, veteran status, or genetic information.

Background Check Statement

The University of Mississippi is committed to providing a safe campus community. UM conducts background investigations for applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial (credit) report or driving history check.

Nearest Major Market: Oxford Mississippi