Academic Advisor I/II

Note for Current UM Employees

Current employees must apply internally via ConnectU > connectu.olemiss.edu

The University of Mississippi

"The University of Mississippi — fondly referred to as Ole Miss — stands as a premier public research institution with a proud legacy of academic distinction. We are devoted to nurturing a vibrant, inclusive community where every member — student, faculty, and staff — can achieve their fullest potential.”

Department Summary

The Center for Student Success & First-Year Experience (CSSFYE) is a multifaceted, student services operation that is dedicted to supporting University of Mississippi students. The Academic Advising unit within the CSSFYE provides holistic support to students served.

Academic Advisors guide students regarding curriclum, policies, resources, etc.

Examples of work include: 1:1 academic advising, teaching a first-year experience course, supporting all retetnion initiaitves, etc.

Role Specifications

Below you will find classification and compensation information.  For additional details behind the University of Mississippi classification system please visit Human Resource Compensation Page

Academic Advisor I

Family -Student & Academic Services

Sub-Family -Academic Advising

Career Track / Level - P1

Grade - 5

Academic Advisor II

Family -Student & Academic Services

Sub-Family -Academic Advising

Career Track / Level - P2

Grade - 6

Role Summary

Key responsibilities include academic advisment of students, proactive/reactive outreach, assist with various student support initiaitves, teach a first-year expereince course, support all retention initiatives, support second year students regardless of major, represent the Center at recruitment events, and assist at New Student Orientaton, other duties as assigned. 

Academic Advisor I

Advises students on academic matters, such as course selection and degree requirements, while maintaining appropriate confidentiality to ensure students reach academic, personal, and professional success.

Academic Advisor II

Advises students on complex academic matters, such as course selection and degree requirements, while maintaining appropriate confidentiality, updates student advising records and contributes to the development of academic advising-related programming. This individual also works with students who pose retention risks to ensure all students reach academic, personal, and professional success. Provide direction and supervision to Advisor I.

Examples of Work Performed

In a typical day an Academic Advisor I or II would:

• Meet with students to discuss grades, degree plans, resources, etc.
• Teach a course.
• Attend various meetings.
• Communicate with students, parents, and campus partners. 

Essential Functions

These essential functions include, but are not limited to, the following.  Additional essential functions may be identified and included by the hiring department.

Academic Advisor I

1. Receives, processes and responds to academic inquiries according to established policies and procedures.
2.Serves as a main point of contact for students providing basic organizational information about educational options, academic requirements and institutional resources and addressing their needs.
3.Counsels students in identifying and assessing their interests, skills and values to match appropriate fields of study and career options and refers students to appropriate institutional resources.
4. Maintains confidentiality and accurate student records according to program policies.

Academic Advisor II

1. Receives, processes and responds to academic inquiries according to established policies and procedures, handling requests that require escalation due to complexity.
2. Serves as a main point of contact for students who pose retention risks, providing complex organizational information about educational options, academic requirements, and institutional resources and addressing their needs.
3. Counsels students in identifying and assessing their interests, skills and values to match appropriate fields of study and career options and refers students to appropriate institutional resources.
4. Maintains confidentiality and accurate student records according to program policies.
5. Develops, plans and implements academic advising programs such as workshops, panel discussions and guest speakers.
6. Provides leadership, guidance, and supervision to Academic Advisor I positions.

Minimum Education/Experience

Academic Advisor I

Education: Bachelor's Degree

Experience: No Experience Required

Academic Advisor II

Education: Bachelor's Degree

Experience: (3) Three Years Experience

Preferred Qualifications

Master's Degree

EEO Statement

The University of Mississippi provides equal opportunity in any employment practice, education program, or education activity to all qualified persons. The University complies with all applicable laws regarding equal opportunity and affirmative action and does not unlawfully discriminate against any employee or applicant for employment based upon race, color, gender, sex, pregnancy, sexual orientation, gender identity or expression, religion, citizenship, national origin, age, disability, veteran status, or genetic information.

Minimum Physical Requirements

Physical Requirements:  These physical requirements are not exhaustive, and additional job-related physical requirements may be added to these by individual agencies on an as needed basis. 

Corrective devices may be used to meet physical requirements.

Physical Exertion:  The incumbent may be required to lift up to approximately 10 pounds.

Vision:  Requirements of this job include close vision. Speaking/Hearing: Ability to give and receive information through speaking and listening.

Motor Coordination:  While performing the duties of this job, the incumbent is frequently required to talk and hear; and use hands to finger, handle, or feel. The incumbent is periodically required to sit. The incumbent is occasionally required to stand; walk; and reach with hands and arms

Interview Requirements: Any candidate who is called for an interview must notify the Department of Equal Opportunity/Regulatory Compliance in writing of any reasonable accommodation needed prior to the date of the interview.

Background Check Statement

The University of Mississippi is committed to providing a safe campus community. UM conducts background investigations for applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial (credit) report or driving history check.