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Assistant Director of Residential Experience


University, MS, US, 38677

Department:  Student Housing (10001023)
Employee Designation:  Regular Full-time (Benefits Eligible)

Note for Current UM Employees

Current employees must apply internally via connectU >

Definition of Class

This leadership position supervises professional, graduate, and undergraduate staff while managing residence halls. The incumbent oversees the daily operations for an assigned area and coordinates one of the following for the entire residence hall system: Student Staff or Graduate Assistant Training, Development, and Selection. This position also takes into account all aspects of the Student Housing Strategic Plan in their goals, work, and planning.

Examples of Work Performed

Staff Supervision

  • Provides strategic vision and leadership for a residential area of campus.
  • Provides planning and oversight to an area of focus that will include planning and implementing undergraduate and graduate student staff recruitment/selection/training.
  • Supervises full-time Community Coordinators, graduate assistants, and student staff members.
  • Conducts supervisory meetings and completes formal and informal performance appraisals for staff members.
  • Support and administer assessment efforts for staff performance, educational initiatives and activities, conduct processes, trainings, and other departmental assessment initiatives.
  • Provides guidance and mentorship to staff regarding professional development, continual in-service training, and career planning.



  • Chairs and/or advises departmental committees that provide direction in implementing department-wide programming efforts for students and staff.
  • Conducts weekly team meetings to disseminate departmental and area goals, priorities, and directives to residence hall staff.
  • Provides direction and guidance for the day-to-day operation of the residence halls and/or apartments.
  • Completes and oversees administrative tasks, including using and supervising the use of multiple software packages for occupancy management, conduct, hall security, and maintenance.
  • Manages area and assigned committee budgets.
  • Approves purchase request authorizations, reconciles receipts, and tracks area spending.
  • Collaborates with Operations staff to approve room changes, recommend contract and policy revisions, coordinate check-ins and check-outs, accommodate comfort and assistance animals, etc.


Student & Community Engagement

  • Coordinates development of a diverse and inclusive environment that encourages students to grow intellectually, socially, emotionally, physically, interpersonally, and ethically towards personal autonomy and interdependence.
  • Fosters out of class interaction between students, staff, and faculty members to foster and enhance student learning and development in the residential experience/setting.  
  • Serves as a hearing officer and adjudicates residential student conduct cases.
  • Assigns charges to student conduct cases in residential area of supervision, tracks staff conduct dashboards for case and sanction completion and assesses student fees and financial charges.
  • Recommends student contract review and removal from student housing or administrative room changes when necessary.
  • Collaborates with campus and community partners to provide needed services for residential students with offices such as UPD, Office of Conflict Resolution and Student Conduct, Dean of Students Office, Student Counseling Center, Center for Student Success and First Year Experience, Center for Inclusion and Cross-Cultural Engagement, Violence Prevention Office, etc.
  • Support and administer proactive customer service concepts and principles throughout area.


Emergency & Crisis Response

  • Serves as an emergency responder for the on-campus residential population.
  • Coordinates safety and security measures for the residence halls in area of supervision, including auditing access key cards, reviewing security camera footage, reviewing guest and visitor logs, tracking daily security rounds completed by staff, and coordinating once-a-semester health and safety inspections of individual student rooms.


Other Duties as Assigned

  • Performs similar or related duties as assigned or required.

Essential Functions

These essential functions include, but are not limited to, the following. Additional essential functions may be identified and included by the hiring department.

1. Provides guidance and supervision to direct reports.
2. Serves as a university conduct hearing officer for upper-level policy violations.
3. Serves as a crisis responder to concerns in residence hall communities.
4. Evaluates and appropriately delegates management of incoming issues from parents, students, and concerned stakeholders
5. Serves as a liaison/coordinator of maintenance and custodial services for their area and works collaboratively with these office on departmental sustainability efforts.

Minimum Education/Experience

Master’s Degree from an accredited four-year college or university.



Three (3) years of experience related to the above described duties.


Substitution Statement:

Related experience may be substituted for education, on a basis set forth and approved by the Department of Human Resources.


Interview Requirements: Any candidate who is called for an interview must notify the Department of Equal Opportunity/Regulatory Compliance in writing of any reasonable accommodation needed prior to the date of the interview.

Salary/Wage Information

To learn more about our pay structure and view our salary ranges, click here to visit the Compensation page of our Human Resources website. This link is provided for general pay information. Hourly rate or salary may vary depending on qualifications, experience, and departmental budget. Note: Unclassified positions (faculty, executives, researchers and coaches) do not have established salary ranges.

EEO Statement

The University of Mississippi provides equal opportunity in any employment practice, education program, or education activity to all qualified persons. The University complies with all applicable laws regarding equal opportunity and affirmative action and does not unlawfully discriminate against any employee or applicant for employment based upon race, color, gender, sex, pregnancy, sexual orientation, gender identity or expression, religion, citizenship, national origin, age, disability, veteran status, or genetic information.

Background Check Statement

The University of Mississippi is committed to providing a safe campus community. UM conducts background investigations for applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial (credit) report or driving history check.

Nearest Major Market: Oxford Mississippi