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Associate Director of Student Housing for Facilities


University, MS, US, 38677

Department:  Student Housing (10001023)
Employee Designation:  Regular Full-time (Benefits Eligible)

Note for Current UM Employees

Current employees must apply internally via connectU >

Definition of Class

This position leads, administers, and directs all activities related to the management of Student Housing Facilities, including all residence halls and apartments, residential colleges, and other department infrastructure. The incumbent oversees and leads the daily activities of maintenance and operations within the Department of Student Housing, provides guidance and supervision to staff, manages facilities emergencies, develops departmental policies and procedures, collaborates with campus partners, and represents the department on behalf of the Director to both internal and external stakeholders.

Examples of Work Performed

  • Represents Student Housing to University offices/departments and outside agencies in all aspects of residential facilities management.
  • Sets strategic direction with the Director and implements plans to achieve identified goals that measurably improve the delivery of services within Facilities.
  • Develops and maintains effective relationships and liaisons with clients, co-workers, supervisors, peers, and campus stakeholders, including Facilities Services Department.
  • Researches current trends in residential communities on leading college campuses to assess the probability and necessity for implementation.
  • Identifies issues that have an impact on the living conditions and satisfaction of Area services.
  • Serves as a liaison with students, administrative staff, and faculty on facilities issues that impact living conditions and satisfaction of students.
  • Inspects Student Housing facilities to identify needs and determine corrective actions including recurring work orders, larger system replacements, furnishings and repairs, and renovations and construction projects for residence halls and apartments.
  • Plans and supervises renovations.
  • Meets with students, staff, and faculty to understand student needs and address concerns.
  • Interacts, communicates, and collaborates with individuals at various organizational levels within the university.
  • Addresses safety concerns and accessibility and develops safety programs and risk mitigation procedures in adherence to state and federal public facility guidelines.
  • Identifies sustainability opportunities and develops efforts to efficiently operate the residence halls.
  • Manages and responds to the resolution of facilities emergencies in Student Housing facilities.
  • Monitors and manages inventory of equipment, furniture, vehicle, and carts.
  • Assists in revising Student Housing manuals and policy formation for the Facilities area, including emergency and safety preparedness plans and processes.
  • Develops and manages all aspects of the Facilities budget.
  • Monitors and manages contracts with vendors.
  • Plans, organizes, and directs administrative support staff and activities.
  • Provides training and supervision to warehouse, maintenance, Sodexo, work control, and administrative staff to support current duties and long-range professional development.
  • Develops, regularly reassesses, and communicates individual and organizational performance metrics and standards.
  • Leads or serves on departmental, divisional, and university-wide work groups and committees.
  • Performs similar or related duties as assigned or required.

Essential Functions

These essential functions include, but are not limited to, the following. Additional essential functions may be identified and included by the hiring department.

  1. Leads administers, and directs activities related to the management of Student Housing Facilities.
  2. Plans and implements short and long-term goals.
  3. Monitors, evaluates, and assesses facilities operations and implements data-driven decisions.
  4. Manages and directs repairs, maintenance, renovation, and cleaning operations for department facilities.
  5. Analyzes services, resources, employee tasks, and budgetary expenditures for compliance with approved budget.
  6. Provides guidance, training, and supervision for technical and administrative staff.


Minimum Education/Experience

Bachelor’s degree from an accredited college or university in Higher Education, Business Administration, Management, or a related field.


Five (5) years of experience related to the above described duties.


Substitution Statement:
Related experience may be substituted for education, on a basis set forth and approved by the Department of Human Resources.

Salary/Wage Information

To learn more about our pay structure and view our salary ranges, click here to visit the Compensation page of our Human Resources website. This link is provided for general pay information. Hourly rate or salary may vary depending on qualifications, experience, and departmental budget. Note: Unclassified positions (faculty, executives, researchers and coaches) do not have established salary ranges.

EEO Statement

The University of Mississippi provides equal opportunity in any employment practice, education program, or education activity to all qualified persons. The University complies with all applicable laws regarding equal opportunity and affirmative action and does not unlawfully discriminate against any employee or applicant for employment based upon race, color, gender, sex, pregnancy, sexual orientation, gender identity or expression, religion, citizenship, national origin, age, disability, veteran status, or genetic information.

Background Check Statement

The University of Mississippi is committed to providing a safe campus community. UM conducts background investigations for applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial (credit) report or driving history check.

Nearest Major Market: Oxford Mississippi