Clinical Records Clerk

Note for Current UM Employees

Current employees must apply internally via connectU > connectu.olemiss.edu

The University of Mississippi

"The University of Mississippi — fondly referred to as Ole Miss — stands as a premier public research institution with a proud legacy of academic distinction. We are devoted to nurturing a vibrant, inclusive community where every member — student, faculty, and staff — can achieve their fullest potential.”

Department Summary

At the University of Mississippi, Student Health Services (SHS) is committed to providing comprehensive, high-quality healthcare to our students. Our team thrives on fostering a collaborative environment that prioritizes the well-being and holistic health of our university community. We pride ourselves on being a resource for physical health through integrated services.

We are a dynamic team of healthcare professionals, including physicians, nurse practitioners, laboratory technicians, radiology technicians, physical therapists, dietitians, and administrative support staff, working together to create a welcoming and inclusive atmosphere. Our focus is on patient-centered care, where we treat each individual with respect and compassion.

Role Specifications

Below you will find classification and compensation information.  For additional details behind the University of Mississippi classification system please visit Human Resource Compensation Page

Family - Administration

Sub-Family - Administrative Operations 

Career Track / Level - O1

Grade - 2

Role Summary

The Clinical Records Clerk plays a vital role in ensuring the smooth operation of the Student Health Services by managing the front-end operations. This role is ideal for individuals who are organized, can multitask efficiently, and enjoy interacting with students in a fast-paced clinic environment.

Examples of Work Performed

• Scheduling appointments for a multi-provider clinic, handling both in-person and telehealth services.
• Managing the intake and organization of clinical records, ensuring all patient documentation is accurate and up to date.
• Providing excellent customer service by assisting students with inquiries, registration, and directing them to the appropriate healthcare professionals.
• Supporting the clinic's operations by coordinating with various departments to maintain the seamless flow of patient care.

Essential Functions

These essential functions include, but are not limited to, the following.  Additional essential functions may be identified and included by the hiring department.

1. Schedules logistics and secures resources for meetings, conferences, travel, and work unit operations. 
2. Sends, receives, copies, and distributes communications to the appropriate entities according to established policies and procedures. 
3. Tracks, stocks, orders, and inventories office supplies under direct supervision to ensure adequate materials are available for workplace operation. 
4. Serves as an occasional point of contact for individuals and groups providing basic organizational information via phone, in person, and through other communication mediums, routing more complex inquiries to the appropriate entities.

Minimum Education/Experience

Education: High Schools Degree or GED

Preferred Qualifications

Two years of administrative support related experience preferred.

EEO Statement

The University of Mississippi provides equal opportunity in any employment practice, education program, or education activity to all qualified persons. The University complies with all applicable laws regarding equal opportunity and affirmative action and does not unlawfully discriminate against any employee or applicant for employment based upon race, color, gender, sex, pregnancy, sexual orientation, gender identity or expression, religion, citizenship, national origin, age, disability, veteran status, or genetic information.

Minimum Physical Requirements

Physical Requirements:  These physical requirements are not exhaustive, and additional job related physical requirements may be added to these by individual agencies on an as needed basis. 

Corrective devices may be used to meet physical requirements.

Physical Exertion:  The incumbent may be required to lift up to approximately 10 pounds.

Vision:  Requirements of this job include close vision. Speaking/Hearing: Ability to give and receive information through speaking and listening.

Motor Coordination:  While performing the duties of this job, the incumbent is frequently required to talk and hear; and use hands to finger, handle, or feel. The incumbent is periodically required to sit. The incumbent is occasionally required to stand; walk; and reach with hands and arms

Interview Requirements: Any candidate who is called for an interview must notify the Department of Equal Opportunity/Regulatory Compliance in writing of any reasonable accommodation needed prior to the date of the interview.

Background Check Statement

The University of Mississippi is committed to providing a safe campus community. UM conducts background investigations for applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial (credit) report or driving history check.