Coordinator of Academic & Student Services (Online Programs)

Note for Current UM Employees

Current employees must apply internally via ConnectU > connectu.olemiss.edu

The University of Mississippi

"The University of Mississippi — fondly referred to as Ole Miss — stands as a premier public research institution with a proud legacy of academic distinction. We are devoted to nurturing a vibrant, inclusive community where every member — student, faculty, and staff — can achieve their fullest potential.”

Department Summary

The University of Mississippi School of Pharmacy has evolved into one of the country's most productive and highest-ranked pharmacy schools. It has produced both practicing pharmacists and renowned researchers. It consistently ranks among the country's top programs for research and instruction. But perhaps its most impressive achievement is the long line of scholars and pharmacists who have advanced patient care, the profession of pharmacy, and their disciplines.

Role Specifications

Below you will find classification and compensation information.  For additional details behind the University of Mississippi classification system please visit Human Resource Compensation Page

Family -Student & Academic Services

Sub-Family -Student Programs

Career Track / Level - P2

Grade -5

Role Summary

Supports the academic success and overall experience of students enrolled in the School of Pharmacy online graduate degree and certificate programs. The incumbent will be responsible for recruitment for the online programs and serve as the primary point of contact for potential applicants and students enrolled in the online graduate programs, providing academic advising, enrollment guidance, and student support services. The position collaborates closely with faculty, instructional designers, and academic departments to maintain program integrity, ensure compliance with institutional policies, and promote student retention and satisfaction.

Examples of Work Performed

• Coordinate and execute recruitment, admissions and graduation activities for online graduate programs.
• Assist potential applicants and students enrolled in the online graduate programs in navigating university systems, policies, and procedures.
• Maintain regular communication with online graduate students via email, phone, and virtual meetings.
• Serve as the primary point of contact for online graduate students from admission to graduation.
• Manage online graduate student records in compliance with institutional policies.
• Provide support in the development of online graduate programs
• Assist with elements of accreditation, evaluation, and assessment for the online graduate programs.
• Track and report student enrollment, retention, and graduation rates for the online graduate programs.
• Prepare reports related to the online graduate programs for program leadership.

Essential Functions

These essential functions include, but are not limited to, the following.  Additional essential functions may be identified and included by the hiring department.

1. Oversees scheduling logistics, securing resources, and facilitating one or more student programs, activities and/or services, which may include special events, student organizations, student publications, and student governance structures.
2. Assists with the design and delivery of student-focused programming and associated resources and materials to promote new and ongoing programs and initiatives.
3. Answers questions and provides information and resources to individual students and groups based on established materials and standards.
4. Assists with advising and training student workers and volunteers as needed.

Minimum Education/Experience

Education: Bachelor's Degree

Experience: (3) Three Years Experience

EEO Statement

The University of Mississippi provides equal opportunity in any employment practice, education program, or education activity to all qualified persons. The University complies with all applicable laws regarding equal opportunity and does not unlawfully discriminate against any employee or applicant for employment based upon race, color, gender, sex, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ethnicity, citizenship, age, disability, military status, protected veteran status, genetic information, or any other legally protected status.

Minimum Physical Requirements

Physical Requirements:  These physical requirements are not exhaustive, and additional job-related physical requirements may be added to these by individual agencies on an as needed basis. 

Corrective devices may be used to meet physical requirements.

Physical Exertion:  The incumbent may be required to lift up to approximately 10 pounds.

Vision:  Requirements of this job include close vision. Speaking/Hearing: Ability to give and receive information through speaking and listening.

Motor Coordination:  While performing the duties of this job, the incumbent is frequently required to talk and hear; and use hands to finger, handle, or feel. The incumbent is periodically required to sit. The incumbent is occasionally required to stand; walk; and reach with hands and arms

Interview Requirements: Any candidate who is called for an interview must notify the Department of Equal Opportunity/Regulatory Compliance in writing of any reasonable accommodation needed prior to the date of the interview.

Background Check Statement

The University of Mississippi is committed to providing a safe campus community. UM conducts background investigations for applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial (credit) report or driving history check.