ERP Technical Administrator II

Note for Current UM Employees

Current employees must apply internally via ConnectU > connectu.olemiss.edu

The University of Mississippi

"The University of Mississippi — fondly referred to as Ole Miss — stands as a premier public research institution with a proud legacy of academic distinction. We are devoted to nurturing a vibrant, inclusive community where every member — student, faculty, and staff — can achieve their fullest potential.”

Department Summary

ERP Technical Administration is a small team within the Technical Services division of the Office of Information Technology. Together we work with the systems and development teams to ensure optimum performance and integrity of the ERP system landscape.  

Role Specifications

Below you will find classification and compensation information.  For additional details behind the University of Mississippi classification system please visit Human Resource Compensation Page

Family - Information Technology

Sub-Family - IT Infrastructure & Technical Services

Career Track / Level - P2

Grade - 9

Role Summary

This position plays a key role in the university's transition from SAP to a multi-system ERP environment featuring Ellucian/Banner (student information) and Workday (HR/Finance), with Fischer Identity Management (IDM) providing integration between systems. The incumbent will focus on security administration and identity management across these platforms, ensuring smooth operations during and after this significant transition. Candidates with Ellucian/Banner experience are strongly encouraged to apply, as this expertise is particularly valuable to the ERP technical administration team.

Identity and Access Management 

• Design, implement, and manage user profiles, authorizations, and system security within Ellucian/Banner, Workday, SAP, and Fischer IDM
• Develop and maintain role-based access controls that work effectively across integrated systems
• Troubleshoot and resolve issues related to identity management across multiple platforms
• Implement security best practices and ensure compliance with university policies

System Integration and Support

• Support the configuration and maintenance of Fischer IDM as the central integration point between systems
• Assist with data mapping and transformation processes between systems during migration
• Collaborate with technical teams to resolve cross-system integration challenges
• Support backup and recovery procedures across the ERP landscape

Technical Guidance and Collaboration

• Provide technical expertise to project teams throughout the migration process
• Collaborate with stakeholders to define security requirements and access control strategies
• Communicate effectively with both technical and non-technical audiences about security implementations
• Document security configurations and procedures for knowledge transfer

Professional Development

• Stay current with security best practices for higher education ERP systems
• Research and recommend solutions for identity and access management challenges
• Develop expertise across all platforms in our evolving ERP ecosystem

Examples of Work Performed

• Design and implement security frameworks and access control strategies within Ellucian/Banner, Workday, and legacy SAP systems
• Configure and maintain Fischer IDM integrations to ensure seamless identity and access management across ERP platforms
• Provide technical expertise for user access and authorization processes across the university's systems
• Troubleshoot security-related issues and assist developers with debugging across all ERP platforms
• Support system maintenance activities to ensure integrity and optimum performance
• Perform similar or related duties as assigned or required

Essential Functions

These essential functions include, but are not limited to, the following.  Additional essential functions may be identified and included by the hiring department.

1. Oversees and plans the administration, maintenance, and infrastructure of the university’s SAP landscape.
2. Plans, installs and monitors all SAP support packages and upgrades.
3. Oversees SAP system security.
4. Provides guidance, support, and direction to the basis administration staff and serves as the lead SAP Basis Administrator.

Minimum Education/Experience

Education: Bachelor's Degree

Experience: (3) Three Years Experience  (in ERP security administration, preferably including experience with Ellucian/Banner, Workday, or identity management systems.)

An equivalent combination of related experience and education may be considered for this role. Substitutions of the required experience or education will be assessed on a 1:1 substitution basis.

Preferred Qualifications

•    Experience with Ellucian/Banner security configuration and administration.
•    Background in higher education ERP systems.
•    Experience with identity management solutions (Fischer IDM or similar).
•    Knowledge of role-based access control implementation across multiple systems.

EEO Statement

The University of Mississippi provides equal opportunity in any employment practice, education program, or education activity to all qualified persons. The University complies with all applicable laws regarding equal opportunity and does not unlawfully discriminate against any employee or applicant for employment based upon race, color, gender, sex, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ethnicity, citizenship, age, disability, military status, protected veteran status, genetic information, or any other legally protected status.

Minimum Physical Requirements

Physical Requirements:  These physical requirements are not exhaustive, and additional job-related physical requirements may be added to these by individual agencies on an as needed basis. 

Corrective devices may be used to meet physical requirements.

Physical Exertion:  The incumbent may be required to lift up to approximately 10 pounds.

Vision:  Requirements of this job include close vision. Speaking/Hearing: Ability to give and receive information through speaking and listening.

Motor Coordination:  While performing the duties of this job, the incumbent is frequently required to talk and hear; and use hands to finger, handle, or feel. The incumbent is periodically required to sit. The incumbent is occasionally required to stand; walk; and reach with hands and arms

Interview Requirements: Any candidate who is called for an interview must notify the Department of Equal Opportunity/Regulatory Compliance in writing of any reasonable accommodation needed prior to the date of the interview.

Background Check Statement

The University of Mississippi is committed to providing a safe campus community. UM conducts background investigations for applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial (credit) report or driving history check.