Operations Coordinator I - General Engineering and First Year Engineering

Note for Current UM Employees

Current employees must apply internally via ConnectU > connectu.olemiss.edu

The University of Mississippi

"The University of Mississippi — fondly referred to as Ole Miss — stands as a premier public research institution with a proud legacy of academic distinction. We are devoted to nurturing a vibrant, inclusive community where every member — student, faculty, and staff — can achieve their fullest potential.”

Department Summary

The School of Engineering is a dynamic, team-oriented culture that thrives in a high-paced environment. Our school fosters collaboration, where students, faculty, and staff work to innovate and solve real-world challenges. The school is uniquely positioned to offer a diverse set of programs, blending academic rigor with practical, hands-on experiences.

Role Specifications

Below you will find classification and compensation information.  For additional details behind the University of Mississippi classification system please visit Human Resource Compensation Page

Family -Administration

Sub-Family -Administrative Operations

Career Track / Level - P1

Grade -5

Role Summary

Provides coordination and administrative support to the General Engineering program and the First Year Engineering (FYE) course sequence. Works closely with the Director of General Engineering and the Assistant Dean for Student Success to ensure smooth instructional and student support operations. Oversees teaching assistant (TA) assignments, assists with student enrollment processes, and supports faculty and student needs across multiple high-enrollment courses. Works under limited supervision and exercises initiative in responding to academic and administrative program needs.

Examples of Work Performed

• Coordinates staffing and support for the First Year Engineering (FYE) program.
• Assigns, schedules, and tracks Teaching Assistant (TA) placements for ENGR 100, ENGR 111, and ENGR 300-level courses, ensuring workload distribution.
• Acts as primary liaison for TAs and faculty regarding expectations, training, and administrative processes such as time card submission.
• Maintains detailed records of TA assignments, course sections, and student enrollments to ensure accuracy and compliance with School of Engineering and Institutional policies.
• Supports enrollment and conditional enrollment processes for Freshman and General Engineering students, including registration adjustments and coordination with academic advisors.
• Provides administrative support to faculty ahead of each semester, including course scheduling and classroom / lab assignments.
• Collaborates with academic departments and administrative offices to support curriculum scheduling, class assignments, and student success initiatives.
• Responds to student inquiries and requests related to the General Engineering and FYE programs and provides timely follow-up.
• Utilizes strong customer service skills to handle inquiries, resolve issues, and support a positive office environment
• Collects data and prepares various reports for internal and external use.
• Monitors accounts and assists in departmental budget planning, preparation, and compliance.
• Serves as a liaison to Procurement, Accounting, and Human Resources.
• Coordinates and processes various administrative forms for purchasing, travel, SAP, facilities, and employment.
• Implements internal processes and assists with making recommendations for continuous improvement.
• Oversees departmental filing system and provides necessary documentation for both internal and external use.
• Schedules and coordinates calendars for meetings, events, and other departmental activities.
• Resolves discrepancies with accounting records.
• Arranges and assists with the on-boarding of new employees.
• Performs similar or related duties as assigned or required. 

Essential Functions

These essential functions include, but are not limited to, the following.  Additional essential functions may be identified and included by the hiring department.

1.  Plans and coordinates office-wide facilities maintenance, space planning, moves, equipment installations, and other events or projects with internal and external stakeholders. 
2.  Monitors inventory and places orders for office equipment, supplies, or provisions. 
3.  Manages or administers accounting processes including budgeting, invoice processing, employee expense reports, reimbursements, petty cash, and time tracking. 
4.  May support HR activities or initiatives with employee onboarding and interview coordination, and training. 
5.  Performs company database or system administration tasks, including data input, reporting, user support, and upgrades. 
6.  Resolves day-to-day problems and coordinates with stakeholders to obtain solutions

Minimum Education/Experience

Education: Bachelor's Degree

Substitution Statement: An equivalent combination of related experience and education may be considered for this role. Substitutions of the required experience or education will be assessed on a 1:1 substitution basis.

EEO Statement

The University of Mississippi provides equal opportunity in any employment practice, education program, or education activity to all qualified persons. The University complies with all applicable laws regarding equal opportunity and affirmative action and does not unlawfully discriminate against any employee or applicant for employment based upon race, color, gender, sex, pregnancy, sexual orientation, gender identity or expression, religion, citizenship, national origin, age, disability, veteran status, or genetic information.

Minimum Physical Requirements

Physical Requirements:  These physical requirements are not exhaustive, and additional job-related physical requirements may be added to these by individual agencies on an as needed basis. 

Corrective devices may be used to meet physical requirements.

Physical Exertion:  The incumbent may be required to lift up to approximately 10 pounds.

Vision:  Requirements of this job include close vision. Speaking/Hearing: Ability to give and receive information through speaking and listening.

Motor Coordination:  While performing the duties of this job, the incumbent is frequently required to talk and hear; and use hands to finger, handle, or feel. The incumbent is periodically required to sit. The incumbent is occasionally required to stand; walk; and reach with hands and arms

Interview Requirements: Any candidate who is called for an interview must notify the Department of Equal Opportunity/Regulatory Compliance in writing of any reasonable accommodation needed prior to the date of the interview.

Background Check Statement

The University of Mississippi is committed to providing a safe campus community. UM conducts background investigations for applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial (credit) report or driving history check.