Operations Coordinator

Note for Current UM Employees

Current employees must apply internally via ConnectU > connectu.olemiss.edu

The University of Mississippi

"The University of Mississippi — fondly referred to as Ole Miss — stands as a premier public research institution with a proud legacy of academic distinction. We are devoted to nurturing a vibrant, inclusive community where every member — student, faculty, and staff — can achieve their fullest potential.”

Department Summary

The University Counseling Center (UCC) is a dedicated team of professionals working to support the needs of UM students and the campus community. This position is a critical member in representing the services and support that we offer. The position provides face to face interactions with students, departments, and organizations in a supportive and caring work environment. At the UCC, we pride ourselves in working collaboratively, offering support to one another, and improving the wellbeing and growth of our campus community. 

Role Specifications

Below you will find classification and compensation information.  For additional details behind the University of Mississippi classification system please visit Human Resource Compensation Page

Family -  Administration 

Sub-Family - Administration Operations

Career Track / Level - O2

Grade - 3

Role Summary

Provides complex administrative support to a department or group of professionals in support of unit goals.

The candidate collaborates with University Marketing & Communications staff to ensure that the university's brand is applied consistently across UM-produced materials; serves as the internal contact to edit and maintain UCC website; monitors the preparation of social media posts; manages day to day operational functions of outreach event planning; coordinates the planning and execution of Mental Health First Aid trainings; collaborates with internal and external clients to ensure events spaces are reserved; coordinates and communicates important calendar dates throughout the event planning process; provides information to increase awareness of the services available; represents UCC at on and off-campus events; collaborates with university departments to oversee departmental outreach through tabling and presentations.  

Examples of Work Performed

• Coordinating monthly Mental Health First Aid trainings on campus 
• Tracking data for MHFA trainings for the Chancellor's Grove Wellbeing Initiative
• Receiving and responding to outreach requests daily through email 
• Creating marketing material (flyers, social media posts) monthly to promote events 
• Bi-weekly staff meetings to promote upcoming outreach opportunities/requests to staff
• Attending tabling events on campus to promote the UCC's services and resources 
• Tracking and coordinating UCC representation at all orientation sessions (weekly)
• Working with external vendors and internal departments to create marketing materials

Essential Functions

These essential functions include, but are not limited to, the following.  Additional essential functions may be identified and included by the hiring department.

1. Schedules logistics and secures resources for meetings, conferences, travel, and work unit operations.
2. Serves as a first point of contact for individuals and groups, greets arrivals, and provides basic organizational information via phone, in person, and through other communication mediums, routing more complex inquiries to the appropriate entities. 
3. Processes, enters, tracks, and reconciles financial transaction and human resources data.
4. Collects, analyzes, and prepares various communication materials from established sources utilizing technology mediums. 
5. Sends, receives, copies, and distributes communications to the appropriate entities according to established policies and procedures under general supervision. 
6. Maintains organization and updates physical and electronic records related to work operations according to established policies and procedures.

Minimum Education/Experience

Education: High Schools Degree or GED

Experience: (3) Three years of related experience

An equivalent combination of related experience and education may be considered for this role. Substitutions of the required experience or education will be assessed on a 1:1 substitution basis.

Preferred Qualifications

Bachelor's Degree preferred

EEO Statement

The University of Mississippi provides equal opportunity in any employment practice, education program, or education activity to all qualified persons. The University complies with all applicable laws regarding equal opportunity and affirmative action and does not unlawfully discriminate against any employee or applicant for employment based upon race, color, gender, sex, pregnancy, sexual orientation, gender identity or expression, religion, citizenship, national origin, age, disability, veteran status, or genetic information.

Minimum Physical Requirements

Physical Requirements:  These physical requirements are not exhaustive, and additional job-related physical requirements may be added to these by individual agencies on an as needed basis. 

Corrective devices may be used to meet physical requirements.

Physical Exertion:  The incumbent may be required to lift up to approximately 10 pounds.

Vision:  Requirements of this job include close vision. Speaking/Hearing: Ability to give and receive information through speaking and listening.

Motor Coordination:  While performing the duties of this job, the incumbent is frequently required to talk and hear; and use hands to finger, handle, or feel. The incumbent is periodically required to sit. The incumbent is occasionally required to stand; walk; and reach with hands and arms

Interview Requirements: Any candidate who is called for an interview must notify the Department of Equal Opportunity/Regulatory Compliance in writing of any reasonable accommodation needed prior to the date of the interview.

Background Check Statement

The University of Mississippi is committed to providing a safe campus community. UM conducts background investigations for applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial (credit) report or driving history check.