Parking Services Assistant

Note for Current UM Employees

Current employees must apply internally via connectU > connectu.olemiss.edu

 

This position is open only for current University of Mississippi employees.

Definition of Class

This position serves as a customer service representative for the Department of Parking & Transportation by providing information, processing permits and citations, receiving payments, and reconciling financial transactions.

 

The selected candidate will serve as a Parking Services Assistant within the Department of Parking and Transportation (DPT). In addition to regular duties nominally performed by a Parking Services Assistant, this position may include a focus on customer service activities at the DPT operated Welcome Center on University Avenue. The candidate will greet arriving guests, provide location and other information as needed, control and manage access to the restricted parking areas on the circle, sell and distribute visitor passes, interact with University students and staff to facilitate the arrival of related guests, work with DPT enforcement staff, and assist in the monitoring and reporting of issues and problems as needed. Candidate is expected to spend time outdoors in potentially adverse weather conditions. A successful candidate should have verifiable knowledge of the University of Mississippi including prominent buildings and locations.

Examples of Work Performed

• Assists faculty, staff, students and the general public by providing information concerning parking-related matters.
• Gathers and receives information needed for processing and issuing permits.
• Reviews citations and makes determination to process or dismiss.
• Prepares credit memos when credits are required. sues special parking, vendor, and visitor permits.
• Reconciles cash drawer daily to ensure proper balances.  
• Assists in the preparation of internal audits for permits and verifies information on error reports.
• Answers general questions of the public, answers questions and resolves conflicts relating to vehicle registration and parking.
• Performs similar or related duties as assigned or required.

Essential Functions

These essential functions include, but are not limited to, the following. Additional essential functions may be identified and included by the hiring department.

1. Provides information to faculty, staff, students, and the general public.
2. Processes citations and permits.
3. Completes financial transactions for permits, citations, and/or other miscellaneous items.

Minimum Education/Experience

Education:
Graduation from a standard four-year high school or equivalent (GED).

 

AND

 

Experience:
One (1) year of experience related to the above described duties.

 

Licensure:
Must have a valid driver’s license within first thirty (30) days of employment.

 

Interview Requirements: Any candidate who is called for an interview must notify the Department of Equal Opportunity/Regulatory Compliance in writing of any reasonable accommodation needed prior to the date of the interview.

Salary/Wage Information

To learn more about our pay structure and view our salary ranges, click here to visit the Compensation page of our Human Resources website. This link is provided for general pay information. Hourly rate or salary may vary depending on qualifications, experience, and departmental budget. Note: Unclassified positions (faculty, executives, researchers and coaches) do not have established salary ranges.

EEO Statement

The University of Mississippi provides equal opportunity in any employment practice, education program, or education activity to all qualified persons. The University complies with all applicable laws regarding equal opportunity and affirmative action and does not unlawfully discriminate against any employee or applicant for employment based upon race, color, gender, sex, pregnancy, sexual orientation, gender identity or expression, religion, citizenship, national origin, age, disability, veteran status, or genetic information.

Background Check Statement

The University of Mississippi is committed to providing a safe campus community. UM conducts background investigations for applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial (credit) report or driving history check.