Program Coordinator II, Professional Development

Note for Current UM Employees

Current employees must apply internally via ConnectU > connectu.olemiss.edu

The University of Mississippi

"The University of Mississippi — fondly referred to as Ole Miss — stands as a premier public research institution with a proud legacy of academic distinction. We are devoted to nurturing a vibrant, inclusive community where every member — student, faculty, and staff — can achieve their fullest potential.”

Department Summary

In the Division of Outreach, Office of Professional Development, Events and Services, we strive to provide and deliver high-quality events, services, and professional development opportunities that enrich both the university community and the broader public. The office values teamwork, professionalism, and innovation, fostering a workplace culture where employees feel valued and motivated. With a strong focus on service, excellence, and continuous improvement, it is a rewarding place to build a career and contribute to meaningful initiatives.

Role Specifications

Below you will find classification and compensation information.  For additional details behind the University of Mississippi classification system please visit Human Resource Compensation Page

Family -  Administration 

Sub-Family - Program Coordination

Career Track / Level - P2

Grade - 7

Role Summary

Plans and coordinates day-to-day fiscal, administrative, and operational activities of a defined, program or set of funded activities. Programs are usually focused to a single purpose, may be scientific, research, educational, or service oriented, and may exist as a subset of an integrated funded program activity. Duties typically include assisting with grant planning and administration, fiscal, budgetary, and/or other associated transactions, program implementation and administration, internal and external operational/administrative liaison, program marketing, and reporting.

• Collaborate with the Director of Professional Development to develop, deliver, and assess high-quality learning opportunities for clients at the regional, national, and international levels. Program topics may vary.
• Coordinate the full program life cycle post-contract, including needs assessment, content development, logistics coordination, delivery, and evaluation of learning outcomes. 
• Cultivate and maintain strong relationships with current stakeholders to support retention, satisfaction, and expansion of training opportunities.
• Collaborate with internal and external faculty, instructors, and subject matter experts to design and implement new programs; assist in recruiting, screening, and on-boarding instructional talent.
• Prepare and administer training proposals, contracts, and program budgets; monitor program accounts, billing, and expenses; ensure financial reconciliation and compliance with university policies.
• Generate financial and program performance reports for internal tracking and decision-making.
• Coordinate with Outreach's Office of Marketing and Communication to develop and implement marketing plans for conferences, workshops, learning opportunities, and initiatives.
• Represent the university at conferences, networking events, and community or industry fairs to promote programs and foster client relationships. 
• Oversee administrative processes including to but limited to agreements, memorandums,and standard university forms.
• Maintain contracts with external vendors such as freelance instructors, facilities, catering, and other service providers.
• Engage in ongoing professional development to stay current with trends in adult learning and workforce development.
• Perform other job-related duties as assigned. 

Examples of Work Performed

• Develop, deliver, and assess learning opportunities at regional, national, and international levels.
• Manage full program life cycle, including needs assessment, content, logistics, delivery, and evaluation.
• Build and maintain stakeholder relationships to support retention and program growth.
• Collaborate with faculty and subject matter experts to design and implement new programs.
• Recruit, screen, and onboard instructors and instructional talent.
• Prepare proposals, contracts, and budgets; monitor accounts and ensure policy compliance.
• Generate financial and performance reports for decision-making.
• Coordinate marketing efforts with Outreach Marketing and Communication.
• Represent the university at conferences, networking events, and industry events.
• Oversee administrative processes, agreements, and standard forms.
• Manage vendor contracts for facilities, catering, and other services.
• Pursue professional development in adult learning and workforce trends. 

Essential Functions

These essential functions include, but are not limited to, the following.  Additional essential functions may be identified and included by the hiring department.

1. Provides specialized  support in the development, implementation, and marketing of program function.
2. Serves as a central point of contact between students, faculty, staff, other departments, and/or external constituencies on day-to-day programmatic, operational, and administrative matters; assists with seminars, meetings, special projects, and/or general problem resolution.
3. Coordinates activities of support staff, consultants, faculty, and/or volunteers engaged in implementation and administration of program objectives.
4. Monitors and administers program/project revenues and expenses; may develop or participate in the development of funding proposals for the program.
5. Writes, edits, and coordinates development of course catalogs, promotional materials, educational materials, training manuals, newsletters, and/or brochures, as appropriate to the program.
6. Maintains program/project records, researches information and gathers and computes various data; prepares special and/or one-time reports, summaries, or replies to inquiries, selecting relevant data from a variety of sources.

Minimum Education/Experience

Education: Bachelor's Degree

Experience:  (3) Three Years Experience

Substitution Statement: An equivalent combination of related experience and education may be considered for this role. Substitutions of the required experience or education will be assessed on a 1:1 substitution basis.

Preferred Qualifications

Education: Bachelor's degree required. Bachelor's degree in Business, Marketing, Higher Education or a related field preferred. 

• Strong communication and interpersonal skills, with the ability to build trust and maintain long-term relationships with internal and external stakeholders. 
• Effective problem-solving skills and the ability to coordinate multiple projects simultaneously with strong organizational and time management skills. 
• Comfortable working independently in a self-directed, entrepreneurial environment. 
• Proficient in Microsoft Office Suite, Google Workspace, and virtual meeting platforms such as Zoom and Microsoft Teams.
• Experience with online learning management systems (LMS), such as Blackboard, Banner, and survey tools like Qualtrics is highly preferred.
• Ability to learn and integrate technology tools into daily workflow.
• Experience working with multicultural and multigenerational audiences.
• Experience in adult and continuing education, preferably in a postsecondary or corporate training setting. 

EEO Statement

The University of Mississippi provides equal opportunity in any employment practice, education program, or education activity to all qualified persons. The University complies with all applicable laws regarding equal opportunity and does not unlawfully discriminate against any employee or applicant for employment based upon race, color, gender, sex, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ethnicity, citizenship, age, disability, military status, protected veteran status, genetic information, or any other legally protected status.

Minimum Physical Requirements

Physical Requirements:  These physical requirements are not exhaustive, and additional job-related physical requirements may be added to these by individual agencies on an as needed basis. 

Corrective devices may be used to meet physical requirements.

Physical Exertion:  The incumbent may be required to lift up to approximately 10 pounds.

Vision:  Requirements of this job include close vision. Speaking/Hearing: Ability to give and receive information through speaking and listening.

Motor Coordination:  While performing the duties of this job, the incumbent is frequently required to talk and hear; and use hands to finger, handle, or feel. The incumbent is periodically required to sit. The incumbent is occasionally required to stand; walk; and reach with hands and arms

Interview Requirements: Any candidate who is called for an interview must notify the Department of Equal Opportunity/Regulatory Compliance in writing of any reasonable accommodation needed prior to the date of the interview.

Background Check Statement

The University of Mississippi is committed to providing a safe campus community. UM conducts background investigations for applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial (credit) report or driving history check.