Research Applications Analyst

Note for Current UM Employees

Current employees must apply internally via ConnectU > connectu.olemiss.edu

The University of Mississippi

"The University of Mississippi — fondly referred to as Ole Miss — stands as a premier public research institution with a proud legacy of academic distinction. We are devoted to nurturing a vibrant, inclusive community where every member — student, faculty, and staff — can achieve their fullest potential.”

Department Summary

The Office for Research and Economic Development's mission is to provide leadership to faculty, staff, and emerging researchers in the pursuit of their research and scholarly activity. 
 

Role Specifications

Below you will find classification and compensation information.  For additional details behind the University of Mississippi classification system please visit Human Resource Compensation Page

Family - Information Technology

Sub-Family - IT Business Analysis

Career Track / Level - P2

Grade - 10

Role Summary

Implements systems requirements and performs routine data analysis to ensure data management objectives within a work unit are met. 

This position leverages business and technical expertise to collaborate with customers, vendors, and team members to implement and support research software applications enabling the research enterprise. The position also uses content management software to post web content and manage web and intranet communication strategies to raise brand awareness, inform internal and external audiences, and achieve business goals of the Office for Research and Economic Development. 

Core Responsibilities:
1.    Analyzes needs and possibilities for implementing new software applications and enhancements to existing systems. 
2.    Works with applications platform developer to apply solutions that support the vision mission for the Office for Research and Economic Development.
3.    Coordinates new systems implementations and manages migration to the new systems.
4.    Manages data associated with software applications. 
5.    Serves as a liaison with vendor support units, customers, IT staff, and ORED team members.
6.    Works with ORED team to develop and implement training of application users.
7.    Maintains web content for the Office for Research and Economic Development.

Examples of Work Performed

• Manages user accounts and authorizations by establishing processes for the provisioning and de-provisioning of roles. 
• Defines requirements applications as well as new functionality requested from departments. 
• Ensures adherence to data security policies.
• Works with vendors to identify, describe, and troubleshoot technical/software issues. 
• Designs and builds research data reporting tools and dashboards.
• Oversees systems implementation projects, develops timelines, monitors systems testing, and assists with installation and support.
• Promotes faculty and staff development by educating users on new platforms. Works with education and training specialist to develop systems training and toolkits for users.
• Interviews clients to determine needs and requirements for the requested computer system.
• Markets departmental abilities and accomplishments to prospective governmental and commercial organizations through web content.
• Participates in classes and workshops, networks with peers, and accesses knowledge bases to keep up with current software application development techniques and methodologies.
• Performs similar or related duties as assigned or required.
   

Essential Functions

These essential functions include, but are not limited to, the following.  Additional essential functions may be identified and included by the hiring department.

1. Collaborates as part of a team to ensure the stability, integrity, and efficient operation of business systems.
2. Serves as a liaison between technical staff and user groups.
3. Consults with users to identify business needs and requirements.
4. Collaborates with various subject-matter experts to assess solution needs and identify desired outcomes.
5. Maps business processes using business process mapping methodologies. 
6. Supports the designs, development, and implementation of data reporting and business intelligence systems. 
7. Provides procedural and technical guidance to unit staff regarding technology usage and management.  
8. Contributes to the modification and configuration of systems to meet business needs and stakeholder requirements.
9. Executes developed test plans to ensure desired results are achieved; supports testing such as user acceptance, performance, security, and usability.
10. Performs regular maintenance and testing along with software upgrades to verify effect on existing features and functions.

Minimum Education/Experience

Education: Bachelor's Degree from an accredited college or university

Experience: (3) Three Years Experience

Preferred Qualifications
Education: Bachelor's Degree from an accredited four-year institution in Computer Science, Data Science, or a related field

EEO Statement

The University of Mississippi provides equal opportunity in any employment practice, education program, or education activity to all qualified persons. The University complies with all applicable laws regarding equal opportunity and affirmative action and does not unlawfully discriminate against any employee or applicant for employment based upon race, color, gender, sex, pregnancy, sexual orientation, gender identity or expression, religion, citizenship, national origin, age, disability, veteran status, or genetic information.

Minimum Physical Requirements

Physical Requirements:  These physical requirements are not exhaustive, and additional job-related physical requirements may be added to these by individual agencies on an as needed basis. 

Corrective devices may be used to meet physical requirements.

Physical Exertion:  The incumbent may be required to lift up to approximately 10 pounds.

Vision:  Requirements of this job include close vision. Speaking/Hearing: Ability to give and receive information through speaking and listening.

Motor Coordination:  While performing the duties of this job, the incumbent is frequently required to talk and hear; and use hands to finger, handle, or feel. The incumbent is periodically required to sit. The incumbent is occasionally required to stand; walk; and reach with hands and arms

Interview Requirements: Any candidate who is called for an interview must notify the Department of Equal Opportunity/Regulatory Compliance in writing of any reasonable accommodation needed prior to the date of the interview.

Background Check Statement

The University of Mississippi is committed to providing a safe campus community. UM conducts background investigations for applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial (credit) report or driving history check.