Software Developer III/Data Warehouse Support Specialist

Note for Current UM Employees

Current employees must apply internally via ConnectU > connectu.olemiss.edu

The University of Mississippi

"The University of Mississippi — fondly referred to as Ole Miss — stands as a premier public research institution with a proud legacy of academic distinction. We are devoted to nurturing a vibrant, inclusive community where every member — student, faculty, and staff — can achieve their fullest potential.”

Department Summary

The Data Warehouse and Analytics Team in Academic Computing is a new organization that supports project Encompass and its new warehouse tool, Ellucian Insights. 

The UM Office of Academic Computing works to advance the University of Mississippi’s teaching and discovery missions through technology. A unit of the broader UM Office of Information Technology, Academic Computing is a customer-focused organization comprising user support
services, instructional technology, high performance computing, and data reporting and analytics. Individual initiative is highly prized and well supported across all levels of the Academic Computing team.

Role Specifications

Below you will find classification and compensation information.  For additional details behind the University of Mississippi classification system please visit Human Resource Compensation Page

Family - Information Technology

Sub-Family - IT Applications

Career Track / Level - P3

Grade - 12

Role Summary

The Software Developer III/Data Warehouse Support Specialist is responsible for the design, development, testing, implementation, and support of integrations between Ellucian Insights, third-party systems, and other external ingestions of data elements. This includes managing system ingestions and configurations within the Ellucian Ethos architecture for Insights, providing support for inbound/outbound ingestion and integration issues, and making changes to existing ingestions and scheduled populations as required.  Additionally, as updates to the SaaS platform are pushed, responsibilities will include ensuring the integrity of data within the warehouse environments (ex. re-loads and/or refreshes of all data tables).  Assist the Data Warehouse Manager with other administrative functions when needed. 

Examples of Work Performed

• Perform the Ellucian recommended updates on the warehouse when SaaS updates occur. 
• Monitor the creation and usage of data products within the Insights environment.
• Integrate data from multiple sources, including ERP, HR, and various external SIS support systems, ensuring consistency, accuracy, and integrity. 
• Identify and resolve issues in Ellucian Experience tools, ensuring seamless functionality.
• Provide support for inbound and outbound integration issues, changes to existing integrations, and develop new integrations.

Essential Functions

These essential functions include, but are not limited to, the following.  Additional essential functions may be identified and included by the hiring department.

1. Analyzes and determines modifications and changes for complex customer requirements and needs.
2. Manages the database creation, integration, and management.
3. Creates back-end frameworks to build server-side software.
4. Implements data protection and security protocols. 
5. Provides guidance to less experienced staff.

Minimum Education/Experience

Education: Bachelor's Degree in Computer Science, MIS, or a related field OR Masters degree in related field.

Experience: (6) Six Years Experience

An equivalent combination of related experience and education may be considered for this role. Substitutions of the required experience or education will be assessed on a 1:1 substitution basis.

Please include a resume and cover letter expressing your interest in this specific role.

Preferred Qualifications

 Technical Expertise
 • Proficiency in database management systems (DBMS) and data warehousing technologies.
 • Experience with ERP and SIS (e.g., Workday, Banner, SAP)
 

 Analytical and Problem-Solving Skills
• Familiarity with institutional data and the regulations that govern it. 
• Strong problem-solving abilities, with a proactive approach to identifying and resolving issues.
• Attention to detail and a commitment to accuracy and quality.

 Communication and Interpersonal Skills
 •  Excellent written and verbal communication skills, with the ability to present complex information clearly and concisely.
 •  Strong interpersonal skills, with the ability to build and maintain effective working relationships.

EEO Statement

The University of Mississippi provides equal opportunity in any employment practice, education program, or education activity to all qualified persons. The University complies with all applicable laws regarding equal opportunity and does not unlawfully discriminate against any employee or applicant for employment based upon race, color, gender, sex, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ethnicity, citizenship, age, disability, military status, protected veteran status, or genetic information, or any other legally protected status.

Minimum Physical Requirements

Physical Requirements:  These physical requirements are not exhaustive, and additional job-related physical requirements may be added to these by individual agencies on an as needed basis. 

Corrective devices may be used to meet physical requirements.

Physical Exertion:  The incumbent may be required to lift up to approximately 10 pounds.

Vision:  Requirements of this job include close vision. Speaking/Hearing: Ability to give and receive information through speaking and listening.

Motor Coordination:  While performing the duties of this job, the incumbent is frequently required to talk and hear; and use hands to finger, handle, or feel. The incumbent is periodically required to sit. The incumbent is occasionally required to stand; walk; and reach with hands and arms

Interview Requirements: Any candidate who is called for an interview must notify the Department of Equal Opportunity/Regulatory Compliance in writing of any reasonable accommodation needed prior to the date of the interview.

Background Check Statement

The University of Mississippi is committed to providing a safe campus community. UM conducts background investigations for applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial (credit) report or driving history check.