Success Coach

Note for Current UM Employees

Current employees must apply internally via ConnectU > connectu.olemiss.edu

The University of Mississippi

"The University of Mississippi — fondly referred to as Ole Miss — stands as a premier public research institution with a proud legacy of academic distinction. We are devoted to nurturing a vibrant, inclusive community where every member — student, faculty, and staff — can achieve their fullest potential.”

Department Summary

The Center for Student Success & First-Year Experience (CSSFYE) is a multifaceted, student services operation that is dedicated to supporting University of Mississippi students. The Academic Advising unit within the CSSFYE provides holistic support to students served.

Role Specifications

Below you will find classification and compensation information.  For additional details behind the University of Mississippi classification system please visit Human Resource Compensation Page

Family -Student & Academic Services

Sub-Family -Student Programs

Career Track / Level - P2

Grade -6

Role Summary

Connects students to a variety of academic, professional, and personal support services to enhance their academic skills and increase retention and graduation rates.  Success Coaches offer holistic support to students in their caseload. 
 

In a typical day a Success Coach would meet with students to discuss grades, degree plans, resources, etc., teach a course, attend various meetings, and communicate with students, parents, and campus partners. 

Examples of Work Performed

• Support assigned students (1:1 student support),
• Proactive/reactive outreach,
• Assist with various student success initiatives,
• Teach an EDHE course,
• Support all retention initiatives,
• Participate in decisions regarding the Success Coaching program,
• Represent the CSSFYE at recruitment events,
• Assist at New Student Orientation,
• Other duties as assigned. 

Essential Functions

These essential functions include, but are not limited to, the following.  Additional essential functions may be identified and included by the hiring department.

1. Provides general guidance to students who need help navigating university resources such as academic support services, mentoring and career counseling programs, mental and physical health care services, and financial management services. 
2. Supports facilitation of student orientations, workshops, and programs on the areas listed above.
3. May support student programs designed for targeted student populations, such as first-year students, transfer students, first-generation college students, and/or low-income college students.
4. Creates and distributes communications to targeted student audiences under general supervision.
5. Updates and maintains confidential student records.

Minimum Education/Experience

Education: Bachelor's Degree

Experience: (3) Three Years Experience

EEO Statement

The University of Mississippi provides equal opportunity in any employment practice, education program, or education activity to all qualified persons. The University complies with all applicable laws regarding equal opportunity and affirmative action and does not unlawfully discriminate against any employee or applicant for employment based upon race, color, gender, sex, pregnancy, sexual orientation, gender identity or expression, religion, citizenship, national origin, age, disability, veteran status, or genetic information.

Minimum Physical Requirements

Physical Requirements:  These physical requirements are not exhaustive, and additional job-related physical requirements may be added to these by individual agencies on an as needed basis. 

Corrective devices may be used to meet physical requirements.

Physical Exertion:  The incumbent may be required to lift up to approximately 10 pounds.

Vision:  Requirements of this job include close vision. Speaking/Hearing: Ability to give and receive information through speaking and listening.

Motor Coordination:  While performing the duties of this job, the incumbent is frequently required to talk and hear; and use hands to finger, handle, or feel. The incumbent is periodically required to sit. The incumbent is occasionally required to stand; walk; and reach with hands and arms

Interview Requirements: Any candidate who is called for an interview must notify the Department of Equal Opportunity/Regulatory Compliance in writing of any reasonable accommodation needed prior to the date of the interview.

Background Check Statement

The University of Mississippi is committed to providing a safe campus community. UM conducts background investigations for applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial (credit) report or driving history check.