Systems Analyst I

Note for Current UM Employees

Current employees must apply internally via connectU > connectu.olemiss.edu

The University of Mississippi

"The University of Mississippi — fondly referred to as Ole Miss — stands as a premier public research institution with a proud legacy of academic distinction. We are devoted to nurturing a vibrant, inclusive community where every member — student, faculty, and staff — can achieve their fullest potential.”

Department Summary

Contractual Services Management oversees University contracts concerning food services, bookstore, laundry, vending, electronic door access, and security cameras. 

Role Specifications

Below you will find classification and compensation information.  For additional details behind the University of Mississippi classification system please visit Human Resource Compensation Page

Family - Information Technology

Sub-Family - IT Infrastructure & Technical Services

Career Track / Level - P2

Grade - 10

Role Summary

This position will provide systems administration support for ID card system and security camera hardware and software used by Contractual Services along with other users across campus. 

Examples of Work Performed

• Assists with office & staff development; conducts user education of systems; coordinates and conducts training for user personnel.
• Works with relational databases such as Oracle, MS SQL, CBORD, MICROS point of sale, and Avigilion video surveillance. 
• Programs hardware to interface with University card access system (CBORD).
• Assists with management of all computer systems, network systems, and software. This includes standardization of hardware and scheduled replacement of all network switches, servers, PCs, and laptops.
• Creates and maintains reports using Crystal Reports and/or SQL.
• Develops appropriate documentation and specifications to support the requirements of computerized systems.
• Works a flexible schedule and provides after hours on-call support.
• Develops queries to extract, manipulate, and/or calculate information to fulfill data and reporting requirements.
• Evaluates hardware and software products; recommends, installs, and supports such products. 
• Provides technical directions, instruction, and supervision as needed for assignments performed by other staff.
• Enhances and maintains computer systems and associated networks and writes computer programs.
• Assists with all security matters for systems. 

Essential Functions

These essential functions include, but are not limited to, the following.  Additional essential functions may be identified and included by the hiring department.

1. Provides multiple levels of support for ensuring proper functioning of the operating system software and its associated components for the University’s academic, administrative, and research based enterprise compute servers.
2. Installs, maintains, and updates the enterprise backup software. 
3. Develops scripts, programs, and tools to assist with system administration functions.
4. Works with application and Help Desk support personnel to resolve system issues. 

Minimum Education/Experience

Education: Bachelor's Degree

Experience: (3) Three Years Experience 

EEO Statement

The University of Mississippi provides equal opportunity in any employment practice, education program, or education activity to all qualified persons. The University complies with all applicable laws regarding equal opportunity and affirmative action and does not unlawfully discriminate against any employee or applicant for employment based upon race, color, gender, sex, pregnancy, sexual orientation, gender identity or expression, religion, citizenship, national origin, age, disability, veteran status, or genetic information.

Background Check Statement

The University of Mississippi is committed to providing a safe campus community. UM conducts background investigations for applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial (credit) report or driving history check.