Training Specialist Lead

Note for Current UM Employees

Current employees must apply internally via ConnectU > connectu.olemiss.edu

The University of Mississippi

"The University of Mississippi — fondly referred to as Ole Miss — stands as a premier public research institution with a proud legacy of academic distinction. We are devoted to nurturing a vibrant, inclusive community where every member — student, faculty, and staff — can achieve their fullest potential.”

Department Summary

The University of Mississippi is seeking an experienced Training Specialist Lead to join our team  to support Encompass, UM's initiative to modernize the campus enterprise system that houses student information, human resource/payroll, and financial data. Join a dedicated team of more than 200 employees who are working on Encompass. Banner (student information) and Workday (human resources/payroll and financial data) will replace the university's current on-premise ERP system, SAP, which has been in use at the university since 1999. Encompass is a foundational transformation that is instrumental to operational efficiency and effectiveness and will allow the university to better serve faculty, staff, students, and researchers.

Role Specifications

Below you will find classification and compensation information.  For additional details behind the University of Mississippi classification system please visit Human Resource Compensation Page

Family -  Human Resources

Sub-Family - Learning and Development

Career Track / Level - P2

Grade - 8

Role Summary

Coordinates the planning, development, and implementation of learning strategies and programs based on the needs of employees and the University.

Encompass is seeking a Training Specialist Lead to focus on the student information system (Banner) implementation.

Important skills:

• Strong organizational and planning skills
• Excellent communication skills, both written and verbal, with strong facilitation and presentation abilities to effectively interact with internal teams
• Proficient analytical skills to assess training needs and evaluate effectiveness
• Ability to manage multiple projects and prioritize effectively in a fast-paced environment

Examples of Work Performed

• Develop and implement a training plan for the Banner Student Information System implementation, including needs assessment to identify specific training needs for different user groups (faculty, staff, students) by role, curriculum development, and content creation. Support provided by change management team and BerryDunn change management consultants.

• Create templates for training materials in collaboration with the Workday Training Lead.

• Develop and/or oversee development of engaging training materials including but not limited to job aides, computer-based  training, instructor based training, etc. for adult learners.

• Collaborate with project/training team members (Functional Leads, User Testing, etc.) on development and validation of training materials, methods, and modalities based on a right sized training approach

• Solve challenges and remove barriers to executing the Banner Training Plan

• Provide subject matter expertise for the purpose of designing and developing training materials

• Assign necessary training tasks to other designers, developers, SMEs, training deliverers, training support/logistics as needed/available

• Coordinate with Training Coordinator to facilitate and schedule necessary training sessions (instructor-based training, computer-based training, etc.)

• Demonstrate understanding of change management principles and adult learning practices

• Ensure training materials and delivery methods meet accessibility standards and address the diverse needs of all user groups.

• Develop a strategy for knowledge transfer to ensure long-term sustainability of training efforts, including train-the-trainer programs and ongoing support.

Essential Functions

These essential functions include, but are not limited to, the following.  Additional essential functions may be identified and included by the hiring department.

1. Coordinates the securing of resources for employee professional development events, courses, activities and educational programs. 
2. Coordinates the development and execution of marketing strategies for professional development activities. 
3. Serves as a unit liaison with internal and external stakeholders providing organizational information and representing the interests of the unit, including moderately complex troubleshooting and problem-solving.
 

Minimum Education/Experience

Education: Bachelor's Degree

Experience: (3) Three Years Experience 

Preferred Qualifications

For full consideration, please submit a resume and cover letter with your application.

EEO Statement

The University of Mississippi provides equal opportunity in any employment practice, education program, or education activity to all qualified persons. The University complies with all applicable laws regarding equal opportunity and affirmative action and does not unlawfully discriminate against any employee or applicant for employment based upon race, color, gender, sex, pregnancy, sexual orientation, gender identity or expression, religion, citizenship, national origin, age, disability, veteran status, or genetic information.

Minimum Physical Requirements

Physical Requirements:  These physical requirements are not exhaustive, and additional job-related physical requirements may be added to these by individual agencies on an as needed basis. 

Corrective devices may be used to meet physical requirements.

Physical Exertion:  The incumbent may be required to lift up to approximately 10 pounds.

Vision:  Requirements of this job include close vision. Speaking/Hearing: Ability to give and receive information through speaking and listening.

Motor Coordination:  While performing the duties of this job, the incumbent is frequently required to talk and hear; and use hands to finger, handle, or feel. The incumbent is periodically required to sit. The incumbent is occasionally required to stand; walk; and reach with hands and arms

Interview Requirements: Any candidate who is called for an interview must notify the Department of Equal Opportunity/Regulatory Compliance in writing of any reasonable accommodation needed prior to the date of the interview.

Background Check Statement

The University of Mississippi is committed to providing a safe campus community. UM conducts background investigations for applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial (credit) report or driving history check.