Transcript Clerk II


University, MS, US, 38677

Department:  Registrar (10001007)
Employee Designation:  Regular Full-time (Benefits Eligible)

Note for Current UM Employees

Current employees must apply internally via connectU >

Definition of Class

This position coordinates and participates in the clerical duties involved in processing and issuing official and unofficial copies of student academic record cards.

Examples of Work Performed

  • Receives requests from current and former students and university officials for official and/or unofficial copies of student record cards.
  • Assists over-the-counter and telephone customers or generates and prints the online version of the transcript.
  • Processes transcript requests and over-the-counter transcript requests or mailing/fax or electronic.
  • Collects payment of transcript service.
  • Composes and types or uses prepared form letters to answer requests or questions concerning transcript service, ensuring confidentiality of information as required by regulation.
  • Prepares cash reports and deposits monies in the Bursar’s office.
  • Scans admissions documents into electronic filing system and verifies documents are entered properly.
  • Trains and offers guidance to assigned personnel.
  • Checks, generates, and processes third party transcript request service.
  • Assists students in changing their name or address on school records.
  • Performs related or similar duties as required or assigned.

Essential Functions

These essential functions include, but are not limited to, the following. Additional essential functions may be identified and included by the hiring department.

  1. Receives and fulfills requests for official and/or unofficial copies of transcripts as requested in person by students.
  2. Composes and types correspondence.
  3. Handles financial transactions concerning transcripts.
  4. Updates, changes and maintains files.

Minimum Education/Experience

Graduation from a standard four-year high school or equivalent (GED).



One (1) years of experience related to the above duties.

Salary/Wage Information

This position has a hourly pay ranging from $14.00- $17.98.


To learn more about our pay structure and view our salary ranges, click here to visit the Compensation page of our Human Resources website. This link is provided for general pay information. Hourly rate or salary may vary depending on qualifications, experience, and departmental budget. Note: Unclassified positions (faculty, executives, researchers and coaches) do not have established salary ranges.

EEO Statement

The University of Mississippi provides equal opportunity in any employment practice, education program, or education activity to all qualified persons. The University complies with all applicable laws regarding equal opportunity and affirmative action and does not unlawfully discriminate against any employee or applicant for employment based upon race, color, gender, sex, pregnancy, sexual orientation, gender identity or expression, religion, citizenship, national origin, age, disability, veteran status, or genetic information.


Interview Requirements: Any candidate who is called for an interview must notify the Department of Equal Opportunity/Regulatory Compliance in writing of any reasonable accommodation needed prior to the date of the interview.

Background Check Statement

The University of Mississippi is committed to providing a safe campus community. UM conducts background investigations for applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial (credit) report or driving history check.

Nearest Major Market: Oxford Mississippi